Frequently Asked Questions

Read the following frequently asked questions about our Online Pharmacy.

  • Do I need a Prescription to order medication?
  • Can I place my prescription order with you by fax, email or mail?
  • Can I order several refills at once?

Yes. You must provide a valid prescription completed by a physician who is licensed to practice medicine and issue prescriptions in Canada.

Yes. However, like an online order, we still require that you send us your original paper prescription by mail before we can ship or deliver your order. For fax, email and snail mail orders, you can download a complete package of the necessary paperwork here. We can accept faxed prescriptions directly from Canadian doctors, as long as the prescription is on the doctor’s letterhead.

Yes, as long as the quantity you order does not exceed a 90-day supply and is covered by the number of refills provided for in your prescription.